Shipping Information
Shipping Charges:
The shipping charges will be calculated on check out based on the greater of packing weight and volumetric weight, the delivery address, and the type of delivery service selected (Airmail Parcel or EMS). For insurance and legal requirement, we fully declare the values of all packages we send out. The packages will be traceable, non-redirectable, and requiring signature upon delivery. Upon dispatch, tracking information will be updated in the online account and via email notification. The parcels can be tracked on these sites:
Airmail Parcel: http://postserv.post.gov.tw/webpost/CSController?cmd=POS4007_1
EMS: http://postserv.post.gov.tw/webpost/CSController?cmd=POS4005_1
In addition to the Airmail Parcel and EMS services, we also offer the Letter Packet delivery method which is cheaper. While this shipping method requires signature upon delivery, there is limited tracking capabitlity and no insurance coverage is offered. Should the Letter Packet package becomes lost, no compensation will be offered. By selecting the Letter Packet delivery method, the buyer expressly agree to these terms and conditions. We suggest using this method only for low value small items.
Deliver Time:
The delivery time will vary by countries and the type of service selected. In general, Airmmail Parcels to Europe, Americas will reqiure 10-18 days, while EMS is 5-10 days. Delivery times for Letter Packets are similar to Airmail Parcels.
Delivery Address:
In the case of PayPal payments, we are required by Paypal to deliver the merchandise to the address provided through PayPal.
Custom Duties & Import Taxes:
It is your responsibility to pay import taxes, custom duties, brokerage fees, and consumption taxes or VAT, if any. If you paid duty on an item that has been delivered to you but you are now returning to us, you may be able to claim the duty back from your local customs office. When in doubt, please contact your local customs authority.