Shipping Information

Shipping Charges:

The shipping charges will be calculated on check out based on the greater of packing weight and volumetric weight, the delivery address, and the type of delivery service selected. For insurance and legal requirement, we fully declare the values of all packages we send out. The packages will be traceable, non-redirectable, and requiring signature upon delivery. Upon dispatch, tracking information will be updated in the online account and via email notification. The parcels can be tracked on these sites:


Airmail:  http://postserv.post.gov.tw/webpost/CSController?cmd=POS4007_1

EMS:  http://postserv.post.gov.tw/webpost/CSController?cmd=POS4005_1
 

Deliver Time:
The delivery time will vary by countries and the type of service selected. In general, air mail to European countries is 10-14 days, while EMS is 4-5 days. In the case of PayPal payments, we are required by Paypal to deliver the merchandise to the address provided through PayPal.


Custom Duties & Import Taxes:
It is your responsibility to pay import taxes, custom duties, brokerage fees, and consumption taxes or VAT, if any.  If you paid duty on an item that has been delivered to you but you are now returning to us, you may be able to claim the duty back from your local customs office. When in doubt, please contact your local customs authority.